To ensure that an employee can log in, they must first be added to the system. Read more about adding employees to the system here. This creates an account for the employee.

Once the account is created and activated, the employee will receive their login credentials via an automatically generated email. This email also includes a link to your organization’s dedicated Leavedays environment (companyname.leavedays.com).

Please ensure that the employee’s email address is entered correctly and that the email functionality is enabled in the system. You can activate this feature by navigating to:
‘Settings’ (gear icon in the top right) → ‘System’ → ‘General’ tab.
At the bottom of this tab, you will find the option ‘Send mail’ — make sure it is enabled.